Product Description
Product Specifications
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DURABASE CI++ Decoupling Matting (per m2)
The DURABASE CI++ multi-purpose decoupling mat is a special underlay sealing system that prevents surface cracks caused by substrate movement the sub-floor and the tiles.
Tiles can be laid once the subsurface can be walked on.
*** Sold per m2 ***
DURABASE CI++ Matting Information sheet
DURABASE CI++ Matting Installation instruction
We deliver across Republic of Ireland and Northern Ireland for any of the products currently available to purchase online.
If you order from the site for delivery into the UK (excluding Northern Ireland) please go to deluxebathrooms.co.uk
We deliver from Monday to Friday, 8.30am until 5pm using our own vans and third-party couriers. Deliveries are dispatched from our warehouse within 2 - 4 working days after the order has been placed and are subject to stock availability. You should then receive your items within the next 7 - 10 working days. Please note: we do not deliver on weekends or bank holidays.
On delivery of the order to the specified delivery address, you will digitally sign for the order but if we miss you, we will leave a calling card so you can rearrange delivery. Goods remain the property of Deluxe Bathrooms and Tiling Solutions until they have been signed for.
Please note all outdoor tile deliveries are kerbside. Our drivers are not insured to manually carry heavy goods into private properties. Kerbside deliveries will arrive by a third-party courier on a pallet and will be delivered to the nearest accessible location.
(All delivery prices are Inclusive of VAT.)
| Tile Samples | €13.50 |
| Small Parcels - up to 30kgs (excl. ceramic basins) | €17.50 |
| Pallet | €60 |
| Pick Up in Store | FREE |
We advise that customers check the contents of your package immediately on arrival. If any items are damaged during delivery, it is important that you notify us and the delivery agent upon opening the package. Also, please retain all the packaging materials that came with the product.
Items should be checked upon delivery prior to signing for any damage or missing item. If this inspection results in any problems or faults, please contact our customer services team by email at sales@deluxebathrooms.ie within 48 hours of delivery who will be happy to help resolve any problems.
Please do not fit any damaged goods, as we will be unable to replace or refund damaged items which have been installed. If you find your goods are damaged, please get in touch within 48 hours of delivery for us to help resolve the issue.
For insurance and health and safety regulations, our delivery partners are unable to carry any material into your property. As your delivery will most likely include heavy items, it is advisable to have assistance to load the goods into your house.
We offer an option for you to pick up your order from our store, saving you from additional delivery charges. During the checkout process, select “Pick up” option.
If you selected "Pick up" we will notify you once your order is available for collection from the Deluxe Bathrooms at Unit 16 Dundalk Retail Park, Co. Louth, A91 AH6F
All orders are available for collection from our warehouse between the hours of 9am - 5pm Monday - Friday and 9am - 3pm Saturday (excluding Sundays, Bank Holidays).
If for any reason you are not satisfied with your purchase, you have a 14 day cooling off period to return your item(s) purchased online. After this period, they will be subject to a 20% re-stocking charge, up to a period of 28 days, from point of delivery. For more information see our Product Return Policy
We accept returns in store and via post. To arrange a return of an item(s), please complete our Return Form giving details of your name, order number and item details before returning the package. Please allow up to 48 hours for your return to be processed. Please note that cost for posting back a return is the responsibility of the customer.
This return policy applies only on item(s) purchased online from our website at deluxebathrooms.ie.
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
If you receive your items and are not satisfied for any reason you can return the items for a refund. You have a 14 day cooling off period to return your item(s) purchased online. If the period of 14 days has lapsed, they will be subject to a 20% re-stocking charge, up to a period of 28 days, from point of delivery.
This refund policy applies only on items purchased online from our website at deluxebathrooms.ie.
The following criteria must be met to qualify for a refund:
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
A restocking fee of 20% of the original purchase price applied to products purchased online directly from our website at DeluxeBathrooms.ie and that are returned after the period of 14-day return policy. A restocking fee is a fee charged when an item is returned to the seller and is based on the condition of the item.
Note: Restocking fees are not applied when a product is returned due to a defect.
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.
Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
In order to return an order, you must complete our Return Form first. Returns can be posted to:
Deluxe Bathrooms and Tiling Solutions
Unit 16 Dundalk Retail Park
Marshes Upper, Dundalk, Co. Louth
A91 AH6F
You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to sales@deluxebathrooms.ie
This document was last updated on January 04, 2022
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